Vol. 2, Issue 3 (2017)
Quality Management is seen as an effective method that can help organizations achieve remarkable improvement in quality levels and overall productivity. The purpose of Quality Management practice is to bring about continuous improvement initiatives throughout the organization. Quality initiative integrates the fundamental techniques and principles of quality deployment. Thus primary objective is to incorporate quality and integrity into all functions at all levels of the organization. The objective of this paper is to give an overview of the concept of Total Quality Management (TQM) and its implications in organizations in general and higher technical institutions in particular.
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