Vol. 3, Issue 5 (2018)
Improving healthcare using m- health- insurance professional perspective
Author(s): Sanjay Kumar
Abstract: Healthcare Management at recipients’ level has great opportunity for improvement and Its progress compared to the other sectors of India is limited. The objective of this study is to understand the need of m-health and its implantation contests and bottlenecks in India. I had graphed Insurance payers to understand their view, need, reception and willingness for m-health through a multiple structured questionnaire including 1) need of m-health towards patients, 2) support by Government for m-health, 3) Willingness of investment from patient towards the cost in the field, 4) issues related educational problems for the implementation of M-Health, 5) Policies in terminology and availability & understanding of infrastructure along with scope of expansion. The respondents answered affirmatively in these proportions where 100 % agreed on the fact the m-health is the need of the hour. The survey has also highlighted the operational problems of m-health implementation in India due to its wide variety of demographic, cultural and educational, economic resources, long term policies around that.